Frequently Asked Questions

Wet sprayed PVC letter spelling "Barrel" for supermarket in London kalay creative

What type of signs do you offer?

We offer a wide range of signage and graphics solutions.

  • Light boxes
  • Infinity mirrors
  • Bulb letters
  • Neon signs
  • LED neon signs
  • Fascia signs
  • Projecting signs
  • Interior signs
  • Wayfinding signs
  • Dibond signs
  • Printed signs
  • Perspex signs
  • Menu cases
  • Digital printing
  • Window graphics
  • And more!

Please do not hesitate to contact us for your project!

What is the typical turnaround time for a sign project?

Turnaround time depends on a number of variables: size, complexity, and type of sign. We can usually complete smaller, simpler signs within 7 working days, while larger or more complex projects may take several weeks. We'll give you a more accurate estimate once we discuss your specific needs.

How much does a sign cost?

The cost of a sign depends on several factors, including:

  • Size
  • Materials
  • Complexity of design
  • Express build service (if selected)
  • Installation / Delivery

We offer free consultations to discuss your project and provide a custom quote.

Send us an email to discuss you project!

Do you offer design services?

Yes! We have a team of experienced graphic designers who can create a custom sign that meets your needs and budget. You can also provide your own artwork, and we'll work with you to ensure it's suitable for production.

Our design service starts at £95 + VAT for the first hour and any additional hours are £50 + VAT.

Do you offer proofs before production?

Yes, we will always provide you with a digital proof of your sign for approval before we begin production. This ensures that you are happy with the design before we invest time and materials into creating the final product.

PLEASE NOTE: It is essential that you check all elements of your proof and send confirmation of artwork approval via return of email. Kalay Creative can not be liable for errors found after a proof has been approved. All corrections thereon will be chargeable.

Do you offer sign installation?

Yes, we have a team of experienced installers who can safely and securely install your sign. We also can install anywhere in EU.


What is the warranty on your signs?

We offer a warranty on all of our signs against defects in materials and workmanship. The specific warranty terms will vary depending on the type of sign.

What is the process for commissioning a bespoke sign?

The process for commissioning a bespoke sign is straightforward and collaborative. It begins when you reach out to us with your signage needs. We then engage in an in-depth discussion to fully understand your project's scope, including design preferences, materials, and intended location. Following this consultation, we develop a detailed plan and provide you with a comprehensive quote. Upon your approval, we commence the fabrication process. Once completed, we handle the professional installation of your bespoke sign, ensuring a seamless and high-quality finish. Our ultimate goal is a happy customer with a striking and effective sign.

Do you ships signs internationally?

Yes, we ship signs internationally. Please contact us to discuss your specific shipping needs and to receive a quote.